Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: akmohawk on March 16, 2019, 11:11:58 AM
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Hello,
working thru a PRI install on a ML. receiving 4 digits from telco, they are the last 4 of admin ext's so that is an easy one but the main number is not in the range. its 1001, so i tried in form 15 to set N to 4 and m to 1 so the system would send on 3 digits. Then in abbrev dial i set my index to 001 and sent to Incoming LDN of 5200 which i put on my console. No workie, seems the messenger wants to answer instead. What am i doing wrong here? is this the only way to do a digit translation?
Dan
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Abbreviated dial has an access code in and of itself. can you not put 1001 as an LDN on the console?
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The 1001 on the ldn was a great idea and i just went to try it and realized these is a room 1001 so I have a conflict. What do you mean the abbreviated dial has an access of its own, what am i missing in trying to send my incoming call to it?
Dan
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There are three ways to handle DID's on the SX-200:
1) Make the extensions of EVERYTHING match the last X digits of the DID DNIS digits (use number of digits and absorb as necessary) - This is good if you can match up everything or have very old software (think floppy disc based)
2) Use Abbreviated Dial form... In form 15, set the N to the number of digits, then set Absorb or bring the length down to to 3 or 4, then use Insert to add the Abbreviated Dial access code. Now in the Abbreviated dial form, you add the 3-4 digits of the DID as the Index number, and set the destination as the extension. - This was the most common way to do DID's in the SX200 up through about ICP release 3 or 4.
5) Use System DID Routing Table - Very similar to #2, except in the DID routing table you put the entire digits received from the carrier, this became available in ICP release 4 or 5.
You must pick ONE way to do it, you cannot do some like #1 and some #2, they must all be the same.
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Outstanding!! Ace, method 2 was the info i was missing, the abbreviated dial access code, inserted this and all is right in my world right now!!
Thank you.
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John, it appears you told me this too but the synapses where not clicking i guess, thanks also.
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John, it appears you told me this too but the synapses where not clicking i guess, thanks also.
I think i did :-) not as good as Ace, but I think he is a bit younger and definitely has more patience than I do. My way of teaching does require the learner to look in the manual and I believe it is better than doing all the work and making it easy.
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John, it appears you told me this too but the synapses where not clicking i guess, thanks also.
I think i did :-) not as good as Ace, but I think he is a bit younger and definitely has more patience than I do. My way of teaching does require the learner to look in the manual and I believe it is better than doing all the work and making it easy.
Careful now... ;)
I might be younger or maybe not, but I have taught a lot of techs to work on the SX200 from way back in the days of Generic 1001 and find it is usually easier to give techs a little direction and let them figure it out themselves. That said, the SX200 manuals are among the best I have ever seen.