Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: nMitel on March 15, 2019, 01:03:38 PM

Title: Upload wav file to VM greating
Post by: nMitel on March 15, 2019, 01:03:38 PM

Hi,

 I'm working on updating the AA I have the new recordings in a file on my computer, after trying and reading about this I found that this is not possible through "System Audio Files Updates" and that the best way to do this is via ftp (correct ?) when I ftp to the system I dont see the /vmail directory which I believe where I can upload and replace current greetings. any suggestion here would be greatly appreciated. 

Title: Re: Upload wav file to VM greating
Post by: johnp on March 15, 2019, 08:07:43 PM

I would use something like filezilla, you need to change to /vmail as the default puts you in /sysro

Title: Re: Upload wav file to VM greating
Post by: ghost on March 18, 2019, 03:01:14 AM

Depending how you have your AA setup

I upload them using "System Audio Files Updates" and then selecting "Mailbox Greeting" then selecting the mailbox number of menu node

Note if it is a new menu node, you will still need to call the voicemail system and do the initial setup (recording pin, name and greeting, which I leave silent at this point)

Make sure your audio files are formatted correctly

I recall some of the older software versions are really painful to upload with (I'm on version MiVB 7.2)