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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: MiSam on March 13, 2019, 05:00:21 PM

Title: Incoming caller ID not show up on the Report
Post by: MiSam on March 13, 2019, 05:00:21 PM

Hi Everyone,

Question regarding the Report on the Mivoice office 250 System & Diagnostic, I can't the caller ID for the incoming calls, Is there a way to add it to the report.
Show the image attached

Title: Re: Incoming caller ID not show up on the Report
Post by: Tech Electronics on March 14, 2019, 07:07:52 AM

MiSam,

No, it is not a full function SMDR Reporting tool in that respect. If you are looking for something simple and free then try the SimpleSMDR on this site.

http://mitelforums.com/software/ (http://mitelforums.com/software/)

Thanks,

TE

Title: Re: Incoming caller ID not show up on the Report
Post by: MiSam on March 14, 2019, 09:54:34 AM

Thank you for reply, looks link Simple SMDR Reporting based on Linux OS, is there are one for Windows OS?

Regards,

Title: Re: Incoming caller ID not show up on the Report
Post by: Tech Electronics on March 14, 2019, 11:57:28 AM

MiSam,

Not that I am aware of.

Thanks,

TE

Title: Re: Incoming caller ID not show up on the Report
Post by: lowradiation on March 14, 2019, 06:44:45 PM

System -> Maintenance -> SMDR -> change "Suppress Outside Party Number" to No
Incoming caller ID will show in the "Dialed Digits" column alongside the DNIS number

Title: Re: Incoming caller ID not show up on the Report
Post by: MiSam on March 16, 2019, 10:32:39 AM

Quote from: lowradiation on March 14, 2019, 06:44:45 PM

System -> Maintenance -> SMDR -> change "Suppress Outside Party Number" to No
Incoming caller ID will show in the "Dialed Digits" column alongside the DNIS number

Thank you very much, this fixed the issue.