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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pakman on March 12, 2019, 04:30:02 PM

Title: Hotdesk & Missing Keys
Post by: pakman on March 12, 2019, 04:30:02 PM
Hello,

Ever since I migrated my contact center from a physical 3300 to vMCD I've had intermittent issues with agents who go to log into their phone and have no keys. Once they reboot the keys appear. I have another dept. who's physically at the same location and are setup as ACD agents. They log off their phones every night and never experience missing keys.

any help would be appreciated.