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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: marcreid on February 10, 2019, 12:11:46 PM

Title: Waiting for CP
Post by: marcreid on February 10, 2019, 12:11:46 PM

After replacing the UPS in one of my offices, our MiVoice 250 is stopped with "Waiting on CP" when power was restored. I can still SSH in to it but no Admin and Diag, phones down, PRI card is dark. Does anyone know of a fix for this? My Mitel "Partner" is unresponsive and Mitel won't talk to me. Any assistance is appreciated.

Title: Re: Waiting for CP
Post by: acejavelin on February 10, 2019, 12:23:32 PM

Quote from: marcreid on February 10, 2019, 12:11:46 PM

After replacing the UPS in one of my offices, our MiVoice 250 is stopped with "Waiting on CP" when power was restored. I can still SSH in to it but no Admin and Diag, phones down, PRI card is dark. Does anyone know of a fix for this? My Mitel "Partner" is unresponsive and Mitel won't talk to me. Any assistance is appreciated.

How long does it show that?

Try disconnecting the LAN cable and reboot... give it 30 minutes... If that continues you will likely need a new processor module.

Title: Re: Waiting for CP
Post by: marcreid on February 11, 2019, 03:58:44 PM

It was like that for an hour.

I shut it down again through the panel, restarted and the error return and remains since Friday night.

Title: Re: Waiting for CP
Post by: acejavelin on February 11, 2019, 09:57:27 PM

Quote from: marcreid on February 11, 2019, 03:58:44 PM

It was like that for an hour.

I shut it down again through the panel, restarted and the error return and remains since Friday night.

Most likely need a new processor module, possibly compact flash card.

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