Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: brookster68 on January 29, 2019, 07:28:35 PM

Title: Attendant Console in Demo Mode
Post by: brookster68 on January 29, 2019, 07:28:35 PM

Does anyone know if Attendant Console 3.5 will run on W10?  Installed okay, but can't get it to see the key.  Old key...updated the driver via the SafeNet website.  Reinstalled the program...nothing, but help just talks about W7 and W8

Title: Re: Attendant Console in Demo Mode
Post by: Tech Electronics on January 29, 2019, 08:01:14 PM

Brookster68,

I don’t think it is supported on 10, but I think you can make it work with Mitel’s help. There was a special program/tool that a service tech was talking about a few years ago for a customer that upgraded their PC from 7 to 10, but I don’t know what the symptoms were.

If Mitel won’t help someone on the forums may have run into it and has the program/tool, but It may not solve your problem.

Sorry,

TE


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Title: Re: Attendant Console in Demo Mode
Post by: HunTelComm on May 16, 2019, 01:00:21 PM

I am also having the same issue.  Not finding the tool to make it work. 

Brookster68, did you find a solution?

Title: Re: Attendant Console in Demo Mode
Post by: Tech Electronics on May 16, 2019, 01:40:27 PM

HunTelCom,

Just call into Mitel and talk to one of their people. They have the tool that needs to be run; it is not on the website as there are other steps in the process they will walk you through or do if you have teamviewer setup.

Thanks,

Steven

Title: Re: Attendant Console in Demo Mode
Post by: HunTelComm on May 28, 2019, 11:43:59 AM

I also figured out that if you download the latest version of Sentinel Hasp, this takes care of the issue also.