Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Diysos on January 16, 2019, 09:05:28 AM

Title: Mitel 5624 Headset mode
Post by: Diysos on January 16, 2019, 09:05:28 AM

Hello I have a Mitel 5624 that has got stuck on Headset mode. It does not have a headset connected.
So when we answer a call they cannot hear us as the handset believes their is a headset in place to take the call.
Any way to get this changed?

Title: Re: Mitel 5624 Headset mode
Post by: VinceWhirlwind on January 16, 2019, 04:43:40 PM

Give the set a headset button and toggle it off.

Title: Re: Mitel 5624 Headset mode
Post by: hairbear21 on July 07, 2020, 04:40:24 PM

I know that this post is old, but I am just now deploying 5624's in our facility.  I have this same problem, however, when I try to create that button, it says "this line type is not supported for this set".
Any ideas?