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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunspark on January 09, 2019, 11:46:03 AM

Title: Call forwarding Icone
Post by: sunspark on January 09, 2019, 11:46:03 AM

I have two phones :

1st extension : BOSS with 3 keys

-DSS/BUSY Lamp
-user speed call to activate the call fowarding-follow me
-user speed call to deactivate the call fowarding-follow me


2nd extension : secretary

-Scretarial key
-user speed call to activate the call fowarding-follow me-Third party
-user speed call to deactivate the call fowarding-follow me-Third party


When the boss or the secretary activates the Call forwarding , it's works but the secretary doesn't have the Call Forwarding icone  inside the secretarial key.so she doesn't know when the Boss activates/deactivates the Call forwarding. (attached)

So to resolve this issue in system option :

Set to YES : BLF - CFA Indication based on set enabled

this solution solved my problem but created another one :

The boss forward calls to his mobile
From the secretary phone , if i try to call the boss with the secretarial key ,i'm not able to join mobile but internal extension.

Any help will be appreciated.

Title: Re: Call forwarding Icone
Post by: VinceWhirlwind on January 10, 2019, 12:51:29 AM

Are MDUGs an option?

Title: Re: Call forwarding Icone
Post by: sunspark on January 10, 2019, 04:03:16 AM

Quote from: VinceWhirlwind on January 10, 2019, 12:51:29 AM

Are MDUGs an option?

Hi vince , Don't understand your question.

Title: Re: Call forwarding Icone
Post by: VinceWhirlwind on January 10, 2019, 04:59:58 PM

If the boss used an MDUG with a Personal Presence key to toggle his mobile on/off, that would work a lot better than forwarding to the mobile.