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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bigpomaha@gmail.com on January 04, 2019, 11:09:08 AM

Title: Phone Tree Assistance
Post by: bigpomaha@gmail.com on January 04, 2019, 11:09:08 AM

I have an office phone tree that has two options.  This is setup in VM Multi-level Auto Attendant.  I need to send OPtion 1 to a group of 3 phones that ring and i am unable to do that.  Any help on this would be great.   Tried setting up a "Ring Group" and Hunt Group but I cannot point that option to one of those types.  It wants an extension.  Any help is appreciated.  Thanks

Perry

Title: Re: Phone Tree Assistance
Post by: bigpomaha@gmail.com on January 04, 2019, 12:50:01 PM

got it figured out.  needed to add VM box that transfers to an extension.  then i added the vm box to the AA list,