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Mitel Forums => Mitel Software Applications => Topic started by: LegalMoth on December 26, 2018, 11:47:02 AM

Title: Hunt Group to Mobile
Post by: LegalMoth on December 26, 2018, 11:47:02 AM
I apologize if this is in the incorrect forum.

Using on-site Mitel Connect Director (21.90.4127.0) with Mobility Router 2000.

I was wondering if there's a way to include a mobile number in a Hunt Group? There are four of us that work in a office, but there are times throughout the year where there's only two of us in the office at a time supporting 100+ users, so there may not be anyone at the desk to answer a call.

It would be convenient to have our cell ring with the desk phones in case a call comes in while we're away from the desk.

As in these would ring:

1072
1073
1075
1077
555-555-5555
555-555-5556

These cell phones are setup with Mobility Router and have SIP extensions.

I did a Google search and didn't exactly find anything that fit what I was looking for. But I may have overlooked it.

Appreciate the help!
Title: Re: Hunt Group to Mobile
Post by: VinceWhirlwind on January 06, 2019, 05:00:45 PM
I think this is a Shoretel system?
 
Shoretel uses "Simultaneous Ringing" so I guess you would configure a normal user, put them in the Hunt Group, then give them an "additional phone" as per the Simultaneous Ringing configuration steps.