Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mattyboy on November 28, 2018, 11:14:12 AM

Title: Rel 8.0 issue with forms and certain hard drives
Post by: mattyboy on November 28, 2018, 11:14:12 AM

Have a customer who updated from 7.1 to rel 8.0 sp3  14.0.37 was updated in AUG 18 and worked fine until last week   now whenever they log into system the system admin page loads but without showing any form or list of forms  . tried at least 10 computers that previously worked  included two of my laptop which talked to another controller with the same release hours before.
Mitel said it may be an issue with a bug that certain SATA drives  but I have not heard back from them I gave them the info off the drives
anyone see this before

Thanks

Title: Re: Rel 8.0 issue with forms and certain hard drives
Post by: acejavelin on November 28, 2018, 05:08:52 PM

That one I haven't seen, we have seen where the list of extensions don't show up after an upgrade, then you can either roll-back and upgrade again, or restore the database manually. But not showing any forms seems odd, maybe try simple reboot, and if that fails a backup and restore?

I have a hard time buying this is a hardware issue...

Title: Re: Rel 8.0 issue with forms and certain hard drives
Post by: VinceWhirlwind on November 28, 2018, 07:37:30 PM

Quote from: mattyboy on November 28, 2018, 11:14:12 AM

Have a customer who updated from 7.1 to rel 8.0 sp3  14.0.37 was updated in AUG 18 and worked fine until last week   now whenever they log into system the system admin page loads but without showing any form or list of forms  . tried at least 10 computers that previously worked  included two of my laptop which talked to another controller with the same release hours before.
Mitel said it may be an issue with a bug that certain SATA drives  but I have not heard back from them I gave them the info off the drives
anyone see this before

Thanks

Have you tried Ctrl-F5 to force the page to refresh?