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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: thrillermiller14 on October 30, 2018, 09:17:52 AM

Title: Call Forwarding default
Post by: thrillermiller14 on October 30, 2018, 09:17:52 AM

Configured call forwarding for a user to ring their cell phone if busy / no answer.

Can you adjust the timing that it takes to forward the call to the cell phone? Configured the settings under the individual user extension through the web portal. 

Is there a setting in the DB programming?

Thanks!

Title: Re: Call Forwarding default
Post by: Tech Electronics on October 30, 2018, 10:04:05 AM

thrillermiller14,

Under Users find that users account and then change how the Dynamic Extension Express to have 3 steps instead of two and set the second step to go to Mobile and third step to go to Voice Mail. Set the timers however long you want them to be at that step before moving to the next one.

Thanks,

TE