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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: thrillermiller14 on October 29, 2018, 03:16:32 PM

Title: Call Forwarding to External Number
Post by: thrillermiller14 on October 29, 2018, 03:16:32 PM

I am trying to configure an extension to forward to a cell phone after 4 rings but i am not able to get it to work. I am only able to get it to forward immediately.

Thanks!

Title: Re: Call Forwarding to External Number
Post by: DND ON on October 29, 2018, 04:03:13 PM

Configure Dynamic Extension Express (DEE) with that parameter.

Title: Re: Call Forwarding to External Number
Post by: thrillermiller14 on October 29, 2018, 04:20:35 PM

Ok i am setting the Dynamic Extension as the following

Step (1) - ring duration - ( 8 ) - destination 1 (desk)
Step (2) - ring duration - ( 8 ) - destination 1 (mobile)
Step (3) - ring duration - N/A - destination 1 (voice mail)

Now it goes to internal voicemail.

Title: Re: Call Forwarding to External Number
Post by: thrillermiller14 on October 29, 2018, 04:38:15 PM

I changed the settings to the following

Step (1) - ring duration - ( 16 ) - destination 1 (desk)
Step (2) - ring duration - ( N/A ) - destination 1 (mobile)

It seems to be working the way i want but i have to select # to receive the call. Any way to get around that?

Title: Re: Call Forwarding to External Number
Post by: DND ON on October 29, 2018, 06:40:15 PM

Change the flag Enable Human-Answer-Supervision to Off.