Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: lsmultani on October 30, 2010, 04:06:09 PM

Title: Transfer call to Analog Admin Phone
Post by: lsmultani on October 30, 2010, 04:06:09 PM

Hi

I have installed a new Analog Phone with Extension 100 and same class of service as other IP phones.
1) I am unable to pick up call from analog phone.
2) How do i transfer calls to 100 when I place console to Night 1 service.

thanks

Title: Re: Transfer call to Analog Admin Phone
Post by: ralph on November 01, 2010, 10:09:49 AM

Are you talking about "transferring" a call or picking up a night bell?

To transfer, meaning someone has answered the call and then sends it to another,  you do it exactly the same way you transfer to any other phone.

To pick up the night bell, you need to look up your "Trunk Answer From any Station"  (TFAS) code in the feature access code assignment form.
Then when the night bell is ringing you dial that code.

Ralph
www.university-music-on-hold.com (http://www.university-music-on-hold.com)

Title: Re: Transfer call to Analog Admin Phone
Post by: lsmultani on November 14, 2010, 10:33:14 PM

I am trying to direct call to Cordless Analog Phone when system is at Night 1.

All the calls should go directly to Analog Phone.

Title: Re: Transfer call to Analog Admin Phone
Post by: Chakara on November 15, 2010, 12:10:55 AM

  Take a look at Call Rerouting.  There are a few possibilities depending on how your system is setup.  If not done in Call Rerouting it may be in the trunk configuration.....

-Chak