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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: dan231 on October 17, 2018, 03:05:11 PM

Title: VM issue xfer controller to controller
Post by: dan231 on October 17, 2018, 03:05:11 PM

First, I have no idea how this was working to begin with, but now this is broken.
All I did was replace an on-prem email spam filter, with a cloud based server.

My vm xfer to other branches no longer works.  I was told to 'simply' create DNS entries for the controllers on my internal DNS.  I can not do this as the "PTR record cannot be created, probably because the reference reverse lookup zone cannot be found"

Should I manually create the reverse lookup zone on my DNS?

Title: Re: VM issue xfer controller to controller
Post by: dan231 on October 17, 2018, 03:26:05 PM

What about adding an INTERNAL RELAY in my exchange server?
Would this work?


Mitel 5000

Title: Re: VM issue xfer controller to controller
Post by: dan231 on October 18, 2018, 03:52:11 PM

1 piece eliminated:

On the OLD on-prem spam filter, there was a “Do not use MX Records”
This setting IS NOT a setting on the cloud ESS product.

Title: Re: VM issue xfer controller to controller
Post by: dan231 on November 09, 2018, 02:20:39 PM

Just checking to see if anyone knew how to set this up properly?