Mitel Forums - The Unofficial Source

Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: fly87 on October 08, 2018, 08:32:09 AM

Title: Cannot delete CDE Element
Post by: fly87 on October 08, 2018, 08:32:09 AM

Hi friends,

i just have one CDE Element which points to a usergroup and i am unable to delete them.
The checkbox CDE is in use can't be unchecked. Could you help what i have to do?

Best reagrds
Tom

Title: Re: Cannot delete CDE Element
Post by: bojo387 on October 08, 2018, 10:21:38 AM

Hi Tom,

Is there a DDI number or trunk routing to this CDE? You need to remove that connection to free up the CDE and eventually delete it.

BR/Bojo

Title: Re: Cannot delete CDE Element
Post by: fly87 on October 09, 2018, 04:20:03 AM

Hi Bojo,

many thanks for your input.
There was a CFNR and CFB referenced so that a deleteion was not possible.
I saw that after i create my post. ;-)

Best regards
Tom

Title: Re: Cannot delete CDE Element
Post by: bojo387 on October 09, 2018, 04:21:58 AM

Thanks for coming back to share your solution, Tom.

It will help others who check out the thread.  :)