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Mitel Forums => Mitel Software Applications => Topic started by: sunspark on October 04, 2018, 04:39:07 AM

Title: OAISYS Mivcr Issue
Post by: sunspark on October 04, 2018, 04:39:07 AM
Hi guys

Each Time when the physical server restart , the Oaisys Level2OAI MitelDriver  service Fail to start automaticaly. When i try to start the service i get :  "error 1053 the service did not respond to the start or control request in a timely fashion"

So to resolve temporarily the issue , i have to stop OAISYS Level2OAI NetServer , then start Oaisys Level2OAI MitelDriver 

i've tried this solution without succes :

1.Go to Start > Run > and type regedit.
2.Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
3.With the control folder selected, right-click in the pane on the right and select new DWORD Value.
4.Name the new DWORD: ServicesPipeTimeout.
5.Right-click ServicesPipeTimeout, and then click Modify.
6.Click Decimal, type '180000', and then click OK.
7.Restart the computer.



Any idea ?
Title: Re: OAISYS Mivcr Issue
Post by: markyb73 on October 09, 2018, 03:14:27 PM
what version are you running?
Title: Re: OAISYS Mivcr Issue
Post by: sunspark on October 09, 2018, 06:56:56 PM
what version are you running?

Hi Markyb ,

V9.0 1005.0
Title: Re: OAISYS Mivcr Issue
Post by: markyb73 on October 12, 2018, 03:46:51 PM
Hi,

I haven't seen an issue like that.
I have seen issues with the Mitel Driver hanging and has normally been fixed with an upgrade.
There are a couple of higher 9.0 releases on Mitel's download site, your version i cannot see so i would think that they would steer you towards an upgrade, they certainly do that when i have issues with older call recorders.
If i was looking at yours i would be looking to take it all the way to the latest version of 9.1 as that has fixed alot of issues with my customers, as long as your PBX's/MBG/SRC's are a high enough version to support it.
Are you an end user or a reseller/VAR?