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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: JasonTL on September 19, 2018, 11:13:35 AM

Title: Blocking ext to ext calling
Post by: JasonTL on September 19, 2018, 11:13:35 AM

Can you block extension to extension calling to a specific extension?

Mitel 3300 running 8.0 SP1

Title: Re: Blocking ext to ext calling
Post by: lundah on September 19, 2018, 03:15:45 PM

You can use Interconnect Restriction to do this. But be very careful, you can break a lot of things quite easily.

Title: Re: Blocking ext to ext calling
Post by: johnp on September 19, 2018, 06:57:26 PM

You could also use tenanting. I usually put trunks, voicemail etc in one by itself. Then you can use the next tenant for the primary group and a third for this user. Tenanting is great if you have groups that need different MOH

Title: Re: Blocking ext to ext calling
Post by: JasonTL on September 20, 2018, 03:37:18 PM

It looks like the interconnect solution may not work with ACD groups. Not sure if tennating will either.

The exact scenario I have is the customer wants to block one ACD group from calling another ACD group.

Title: Re: Blocking ext to ext calling
Post by: johnp on September 20, 2018, 08:23:58 PM

Yes, agree that the proposed likely won't work for a path. Is this an enterprise or standalone?