Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Sube100 on September 18, 2018, 05:21:47 AM

Title: MXe controller - faulty drives
Post by: Sube100 on September 18, 2018, 05:21:47 AM

Hi all,

I have a system that crashed with a RAID of 2 drives. It would not boot up at all, the errors that were coming up when rebooting was garbled rubbish. Upon looking on here, it looked like the drives were knackered.

I tried to reload the software via vxworks and it fails after extracting the Boot_Install file. When I try to boot it from /partition1/RTC8260 OR /partition4/RTC8260 it fails saying:

RAID Controller Detected

ERROR !!!!. No valid drives found.

   Bay 1 is drive as a hard fault.
   Bay 2 is drive as a hard fault.
Rebooting

Now, I know what you're going to say...faulty drives! I have swapped out the drives with new ones and it still does not work! It doesn't detect them at all.

***The drives are exactly the same Seagate 80gb***

Fault finding process:
1) Swapped out the drives - the RAID controller has 2 orange lights for both drives on the back.
2) Swapped RAID controller - no help
3) Swapped the drives into another MXe - still the same issue
4) Tried loading new software using FixPartition method

Is there something i'm missing?? I have not dabbled with the mirror cntrol on the RAID controller yet.

Many thanks in advance!

Title: Re: MXe controller - faulty drives
Post by: sarond on September 18, 2018, 05:55:14 AM

You may want to clear the sockets (Clear any HDD association with the RAID card)

http://mitelforums.com/forum/index.php?topic=8512.0

Title: Re: MXe controller - faulty drives
Post by: Sube100 on September 18, 2018, 06:04:17 AM

I'll give that a go! Cheers sarond

Title: Re: MXe controller - faulty drives
Post by: Sube100 on September 18, 2018, 11:10:34 AM

Worked a treat, thanks mate

Title: Re: MXe controller - faulty drives
Post by: sarond on September 19, 2018, 06:35:01 AM

Glad it worked out for you.