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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: sirios34 on September 17, 2018, 04:38:33 PM

Title: Mitel 5000 PRI to Analog port for faxing
Post by: sirios34 on September 17, 2018, 04:38:33 PM

I have a client that just switched to a PRI from analog lines. When they did this, they lost their analog lines so now they can not fax right now.
Is there a way to forward an incoming call from the PRI to one of the LSM ports on the Mitel and attach a fax machine to it?

Thanks

Title: Re: Mitel 5000 PRI to Analog port for faxing
Post by: ZuluAlpha on September 17, 2018, 04:54:19 PM

You can fax over PRI. The switch shouldn't be the issue as long as the fax number moved over to the PRI.

Title: Re: Mitel 5000 PRI to Analog port for faxing
Post by: sirios34 on September 17, 2018, 05:10:26 PM

The number did move over, I just dont know how to get it to their fax machine.

Title: Re: Mitel 5000 PRI to Analog port for faxing
Post by: DND ON on September 17, 2018, 06:10:51 PM

Program the Call Routing Table and cross-connect an analog station port, not LSM port.

Title: Re: Mitel 5000 PRI to Analog port for faxing
Post by: Tech Electronics on September 18, 2018, 06:57:55 AM

Sirios34,

Don't forget to make it a house phone since the fax machine was tied to a POTS line before.

Thanks,

TE

Title: Re: Mitel 5000 PRI to Analog port for faxing
Post by: sirios34 on September 18, 2018, 11:50:12 AM

Thanks for all your help, I got it to work. Moved it from the LSM port to an analog station port like DND ON suggested. Thanks again.