Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: buttonsandzips on October 21, 2010, 07:33:11 AM
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Hi, I am curently trying out the RC of Lync server - looks great. I would like to implement it with dual forking and RCC with our 3300s. Does anyone know what extra Mitel software and licences is required for this? Thanks
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Please forgive my ignorance on this.
I've seen the term "dual forking" before and have to admit I can't describe what it is.
Could you enlighten me?
Ralph
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Did you ever get MS Lync 2010 to work with the LBG? If so, did it meet your expectations?
Thanks
Ron
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Ditto - does this thing work well?
-Chak
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Ralph - From Mitel:
Dual Forking with Remote Call ControlDual forking with remote call control (RCC) is targeted at users who want the combination of using their Communicator client with a Mitel desk phone when in the office or at home (using a Mitel Teleworker Solution phone) and using Communicator as a SIP softphone when travelling or away from their desk phone.
When the user selects
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Hi,
You will need the LBG server and associated user licenses per user.
Regards
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I would be VERY intertested in hearing from anyone who has managed to connect Lync to the 3300's using live business gateway or other. We are currently trialling Lync and it is excellent in its own right but phone integration would be great.
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Same here, desperately seeking (proven) integration in between dynamics nav, mitel and lync
all experiences appreciated!
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There shouldn't be a need to use LBG.
There is a document from Mitel explaining how to establish a SIP trunk between the mediation server and MCD, which removes the need for LBG all together. I haven't tried Lync yet, but OCS does work.
I can't find a link to the document at the moment on MOL, but it is there somewhere!
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I have got Lync setup and working with a MCD 4.2 CX
i have full call control just one issue
if i call from a mitel desk phone to a Lync softphone and the softphone does not get anserwed it forwards to the Mitel voicemail and i hear the greating of the calling party not the softphone
can anyone help ?
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I have got Lync setup and working with a MCD 4.2 CX
i have full call control just one issue
if i call from a mitel desk phone to a Lync softphone and the softphone does not get anserwed it forwards to the Mitel voicemail and i hear the greating of the calling party not the softphone
can anyone help ?
Could you please let us know what you did to get the RCC working ? Did you also get a sip trunk running between the mitel and Lync server ?
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I have got Lync setup and working with a MCD 4.2 CX
i have full call control just one issue
if i call from a mitel desk phone to a Lync softphone and the softphone does not get anserwed it forwards to the Mitel voicemail and i hear the greating of the calling party not the softphone
can anyone help ?
In the spirit of the forum can you please post what you have configured to get this working without the LBG?
Thanks
Alex
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Yes that would be great to know as I have been told by multiple engineers that the intergration is in the works but no timeline as of now for LYNC support the only thing to currently do that I am aware of is enterprise voice (sip trunking).
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I am using dual 3300's with an OCS to LBG connection, specifically for softphone capabilites. LBG provide the gateway between these 2 silos of technology. I heard from my innerconnect that Microsoft is severing their support with OCS / LYNC to announc their new PBX offering later this year. Sooooo
I am jumping onto the Mitel UCA bandwagon....
..
just my 10cents worth.
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Well Lync is a lot better of a pbx than the first stab at it and yes ocs to lbg works the integration to Lync is still up in the air. UC still has a long ways to go in my opinion and with all the hype and work into Lync I am suprised that Microsoft would slash that piece to come out with just a PBX. Directly from their launch party is was stated that the era of the pbx was over.
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I mean Linc is more or less a PBX in itself - what they need is hardphones and gateways. That has been the pitch from the beginning, but if they go into the hardware business that would be the news....
-Chak
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if its any help I help develop a product that links a telephone system to OCS / lync, this will provide RCC for call control. it does this through CTI, and works very well... thx
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Go ahead and post the link to your product info/website.
There may be some interest here.
Ralph
www.aavoicepro.com (http://www.aavoicepro.com)
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Lync does not really have Dual Forking, like OCS. However, a simular set-up can be achieved through the use of EDHU. Lync integration is supported on MCD 4.2
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FYI Lync is now supported with LBG let the testing begin.
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Hi, i stupidly didnt reply to the post i wrote a while ago. the Product i managed is called netCONNECT OCS / Lync gateway.
http://netconnectdesktop.com/netconnect.php?tab=11&lang=uk
we connect via the CTI link therefore get around all the SIP issues. it is offically an RCC product, so you can use your Mitel equipment with Lync for call control, but you can also use the lync client as the voice service if you needed to.
please let me know if anyone is interested in a totally free trial. thanks