Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: MoAl on August 27, 2018, 12:41:57 PM

Title: Phone Voice Messages
Post by: MoAl on August 27, 2018, 12:41:57 PM: Hello !

We have a Mitel 5000 console and Mitel 5323 ip phones. For the office phone voice mail, is it possible to disable notifications when the caller does not leave a message or leave only 1 second long? I get a lot of sales calls that do not leave messages.

Thanks,
Title: Re: Phone Voice Messages
Post by: Tech Electronics on August 27, 2018, 12:44:11 PM: MoAI,

Yes, just go to that mailbox and turn off the Deliver Hangup Messages (when ANI is available).

Thanks,

TE
Title: Re: Phone Voice Messages
Post by: MoAl on August 27, 2018, 12:50:28 PM: Is the user will still get notified for the real voice messages ? let's say for voice messages that 5 second long and above ?
Title: Re: Phone Voice Messages
Post by: Tech Electronics on August 28, 2018, 07:04:09 AM: MoAI,

The shortest message allowed by default is 3 seconds and the timer goes from 1 to 5 seconds.

Thanks,

TE
Title: Re: Phone Voice Messages
Post by: MoAl on August 28, 2018, 05:46:04 PM: Thanks a lot !
Title: Re: Phone Voice Messages
Post by: MoAl on August 28, 2018, 05:55:49 PM: Quote from: Tech Electronics on August 28, 2018, 07:04:09 AM
MoAI,

The shortest message allowed by default is 3 seconds and the timer goes from 1 to 5 seconds.

Thanks,

TE

How can I change that timer ?
Title: Re: Phone Voice Messages
Post by: MoAl on August 28, 2018, 05:57:52 PM: Quote from: MoAl on August 28, 2018, 05:55:49 PM
Quote from: Tech Electronics on August 28, 2018, 07:04:09 AM
MoAI,

The shortest message allowed by default is 3 seconds and the timer goes from 1 to 5 seconds.

Thanks,

TE

How can I change that timer ?

Nevermind. Found it under 5000 CP> Voice Processor > Timers and Limits > Timers and Limits

Thank you !