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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: raftelecom on August 22, 2018, 10:13:46 AM

Title: MITEL 3300 ticket billing
Post by: raftelecom on August 22, 2018, 10:13:46 AM

Hello, I would like to ask for help!
I am setting up a billing system for mitel central 3300

what directory do the central directs the tickets?
for me to target my tariff?

Title: Re: MITEL 3300 ticket billing
Post by: raftelecom on August 22, 2018, 04:37:54 PM

collecting tickets via ftp at mitel 3300 ?

Title: Re: MITEL 3300 ticket billing
Post by: sunspark on August 22, 2018, 05:27:14 PM

Quote from: raftelecom on August 22, 2018, 04:37:54 PM

collecting tickets via ftp at mitel 3300 ?

you can Schedule SMDR files via FTP

Title: Re: MITEL 3300 ticket billing
Post by: raftelecom on August 22, 2018, 05:37:38 PM

Thanks for the answer, can you tell me what the directory is? For me to configure FTP search


I'm sorry I'm new, and I know almost nothing on mitel's platform.

Title: Re: MITEL 3300 ticket billing
Post by: sunspark on August 22, 2018, 06:09:58 PM

Set SMDR option in : System propreties --> System feature setting --> SMDR option

Set FTP server in : Maintenance and Diagnostics --> External FTP server

Set scheduler in : Maintenance and Diagnostics --> Scheduler  -> ADD --> :

Title + ....

Activity parametre --> Files transfer -->
                            --> Files transfert option : SMDR file transfert

Title: Re: MITEL 3300 ticket billing
Post by: sarond on August 22, 2018, 08:21:41 PM

If you are creating a new system and wan to collect call data from the system the preferred way would be to connect via IP on port 1752

Once SMDR is setup you telnet to the Mitel on port 1752.
This will stream the call data for collection.

I use PuTTY with telnet port 1752 to test.

Title: Re: MITEL 3300 ticket billing
Post by: raftelecom on August 23, 2018, 10:58:28 AM

It's okay here it worked out this way.

Tks.

Title: Re: MITEL 3300 ticket billing
Post by: sunspark on August 23, 2018, 11:10:54 AM

What is your billing system name?