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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: cpegeno on August 22, 2018, 08:30:40 AM

Title: Mitel 5000 Paging...Tone?
Post by: cpegeno on August 22, 2018, 08:30:40 AM

I have a client who has hearing issues, and about has an accident everytime someone pages over the system. His hearing aids are turned up!
He has requested that we see if a PRECURSOR TONE will go to the deskset (Mitel 5330 IP set) speaker prior to the page being broadcast.
Does MITEL do this? Where would I find this? I have wracked my brain a couple times... and cannot find it. It is probably a Captain Obvious thing, so you know how that goes!

Thanks in advance!

Geno

Title: Re: Mitel 5000 Paging...Tone?
Post by: cpegeno on August 22, 2018, 10:40:06 AM

On the Mitel 3300, this is called GROUP PAGING. It plays a tone prior to the page being heard on each handset.

On the Mitel MiVO250/5000, HOWEVER, I do NOT see GROUP paging as an option.

Please help!

Geno

Title: Re: Mitel 5000 Paging...Tone?
Post by: Tech Electronics on August 22, 2018, 12:31:54 PM

cpegeno,

That is not an option through the phones on the MiVO-250.

What you could do is have the person paging press a number key after starting the page, but before actually speaking.

Sorry,

TE

Title: Re: Mitel 5000 Paging...Tone?
Post by: cpegeno on August 22, 2018, 02:01:31 PM

Thanks T.E., I was thinking that would be the worse case scenario.
Silly, but would work.

I appreciate the response.

G

Title: Re: Mitel 5000 Paging...Tone?
Post by: DND ON on August 22, 2018, 08:13:14 PM

Or, remove his phone from the page zone(s).

Title: Re: Mitel 5000 Paging...Tone?
Post by: cpegeno on August 23, 2018, 12:12:46 PM

Not an option. He runs the business, and they page when calls are parked.

:(

Title: Re: Mitel 5000 Paging...Tone?
Post by: magnus on September 10, 2018, 12:48:00 PM

The other option you could consider would be getting some external paging device. I forget the name of them off hand.
You would call that extension and record your page. Then the device would send out the page with a warning tone.

This would of course require purchasing a device and SIP license and the time to configure it.

Title: Re: Mitel 5000 Paging...Tone?
Post by: DND ON on September 10, 2018, 01:08:48 PM

A simple Valcom page adapter, set up on an analog station port or trunk port. One external speaker, programmed as a member of the existing page group.

Title: Re: Mitel 5000 Paging...Tone?
Post by: cpegeno on September 14, 2018, 03:56:11 PM

They have an Overhead setup in their shop. This is for the office area, and I don't think they want to incur more costs.
I have a feeling that this system was explained having this over the sets tone precursor.
I haven't given up hope yet.

Thanks for your replies!

Title: Re: Mitel 5000 Paging...Tone?
Post by: Tech Electronics on September 17, 2018, 07:11:52 AM

cpegeno,

You know the one thing I never looked into, sadly, is if you can adjust the volume on the speaker phone specifically for pages; you may want to look into that.

Thanks,

TE