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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: VinceWhirlwind on August 14, 2018, 06:56:07 PM

Title: Reach-through access to controller management from MiCollab server
Post by: VinceWhirlwind on August 14, 2018, 06:56:07 PM

I recently changed a controller IP address.
Since then, reach-through from the MiCollab server no longer works to this particular controller.
I have re-addressed controllers before without getting this issue.
Does anybody have a check-list of things that need to be done for reach-through to work?

Title: Re: Reach-through access to controller management from MiCollab server
Post by: sarond on August 15, 2018, 03:52:15 AM

What browser are you using, IE or FF?

Maybe try clearing cache and connecting directly to the controller, accepting any certificates before try reach-through.

Title: Re: Reach-through access to controller management from MiCollab server
Post by: VinceWhirlwind on August 15, 2018, 07:40:12 PM

I always use IE. I can connect fine to it directly.
I just added the controller's new IP address to the "Trusted Networks" and now reach-through works.