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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Vanguard47 on August 14, 2018, 02:07:58 PM

Title: Help Reinstalling MiVoice Office 250
Post by: Vanguard47 on August 14, 2018, 02:07:58 PM

I was recently prompted to reinstall my instance of MiVoice Office 250 System Administration & Diagnostics. I believe this was caused by a recent upgrade to 64-bit Office. Anyway I am not able to reinstall the 32-bit version of MiVoice because I have 64-bit Office. When I try to install the 64-bit version of MiVoice I am told that the 32-bit version is still running, and that I need to uninstall it first. I have uninstalled every application in Add/Remove Programs that was labeled Mitel or MiVoice, and yet the error message persists. Any suggestions on where else to look for remnants of the 32-bit that are blocking my install of 64-bit? Thanks.

Title: Re: Help Reinstalling MiVoice Office 250
Post by: guber25 on April 01, 2022, 10:12:36 AM

I am having the same issue, how did you solved it?

Title: Re: Help Reinstalling MiVoice Office 250
Post by: acejavelin on April 01, 2022, 10:23:03 AM

Uninstall everything "MiVoice", SAP Crystal Reports, and Microsoft Access Database Engine 2010... Then open C:\Users\USERNAME\AppData\Local\Mitel and delete all the contents, go to C:\Program Files (x86) and remove the MiVoiceOffice250 folder, then reboot and try again.

Title: Re: Help Reinstalling MiVoice Office 250
Post by: guber25 on April 01, 2022, 11:23:29 AM

Thank you Acejavelin, i started another post as this one was very old.I succeeded with the newer version but hang at DB programming.