Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Toody on August 09, 2018, 12:27:50 AM

Title: Swapping a console 1000 Superset for a IP Console 5540
Post by: Toody on August 09, 2018, 12:27:50 AM

We have an MXe3300 with Peripheral SX2000 connected. We also have MCD6.
I am exchanging the old Superset 1000 Console with the Newer IP Console 5540.
I was trying to add the 5540 before I remove the SS1000 however as soon as I try to I get a message.
"Database on requested network element is in use by another application (e.g.MAC of CDE)"

Does this mean the SS100 has to be deleted before I can add the 5540?

Title: Re: Swapping a console 1000 Superset for a IP Console 5540
Post by: ralph on August 09, 2018, 07:40:10 AM

Where you trying to print something before this happened?
You may have to go in and cancel the print.

Ralph

Title: Re: Swapping a console 1000 Superset for a IP Console 5540
Post by: Toodyt on August 09, 2018, 09:40:10 AM

No have not printed from the controllers at all.

Title: Re: Swapping a console 1000 Superset for a IP Console 5540
Post by: Toodyt on August 13, 2018, 02:14:38 AM

Problem Solved.
Rebooted the Controller and then was able to program the new Console 5540.

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