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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Giacomo on August 08, 2018, 03:01:39 PM

Title: CO Line order used for outbound in 5000 HX v.5
Post by: Giacomo on August 08, 2018, 03:01:39 PM

I can't seem to find an answer either in the programming guide or in the forum.

What is the order of the Loop Start CO lines used for outbound calls and can it be changed? We are also adding an LSM-4 module and I'd like to know and maybe change the order that the 500 chooses CO lines for outbound calls.

For instance, I'd like to have the outbound order be the reverse of the carrier's hunt group order.

Title: Re: CO Line order used for outbound in 5000 HX v.5
Post by: Giacomo on August 08, 2018, 05:05:52 PM

I found the answer finally in the manual:

Linear trunk group: Requests for an outgoing trunk are always processed beginning with the highest numbered trunk circuit on the list and move through the list until an available trunk is found.

Title: Re: CO Line order used for outbound in 5000 HX v.5
Post by: Tech Electronics on August 09, 2018, 10:21:07 AM

Giacomo,

Yes, it will always put them in the trunk list from lowest extension ID to highest extension ID. So if you want them to move in a particular pattern other than Ascending through the carrier you will need to create your extension IDs in the order you want them on the actual trunks; if that makes sense.

Thanks,

TE

Title: Re: CO Line order used for outbound in 5000 HX v.5
Post by: DND ON on August 09, 2018, 12:11:02 PM

Kudos for reading the manual.