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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Crowtalks on July 19, 2018, 03:45:59 PM

Title: MiVo 250 paging vs ringing
Post by: Crowtalks on July 19, 2018, 03:45:59 PM

I have a system in a health dept where all incoming calls ring to a group in an extension list. The customer pages across the sets only.

They have a steady amount of incoming calls and when the phones are ringing, no pages can be heard on the ringing sets and since all the ringing sets are in the same area, all those folks are missing several pages that they may need to hear.

Is there a way to force the pages to dominate the set speakers over the ring tones?

Since pages are only a few seconds, no calls would be missed.

Jim

Title: Re: MiVo 250 paging vs ringing
Post by: Tech Electronics on July 19, 2018, 03:51:33 PM

Crow talks,

Paging only works across idle phones, and a ringing phone is not idle.

Put a phone or loud speaker in the area that is just for pages.

Thanks,

TE


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