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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mhumphries on July 16, 2018, 09:34:37 AM

Title: call reporting
Post by: mhumphries on July 16, 2018, 09:34:37 AM
We are a call center and would like EVERY call to show up in the call history on the phones
i noticed that failed calls ( ie the call cannot be completed as dialed)  do not show in the history.  is there s feature or setting that i need to enable to get these to ALL log?
Title: Re: call reporting
Post by: johnp on July 16, 2018, 07:19:24 PM
I don't think you will ever get this on the phones. You could request a design change