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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Jeremy on July 09, 2018, 10:07:45 AM

Title: USA local numbers on UK based system
Post by: Jeremy on July 09, 2018, 10:07:45 AM

We've got MiVB set up in the UK and we're opening an office in USA and we'd like to have a local number on our system - has anyone found a way to do this?

There is only a single member of staff at the moment so it isn't worth setting up a whole system in the US.

Any ideas would be good!

Thanks

Title: Re: USA local numbers on UK based system
Post by: Magpye on July 09, 2018, 10:31:09 AM

Hi Jeremy.

As long as you are using the full area code and not using local dialing for the UK it is easy.
American numbers are 10 digits in the format of a 3 digit area code followed by 7 digits beginning with 2, 3, 4, 5, 6, 7 & 8 so don't clash with national UK numbers.

Set up multiple dialing rules 92, 93, 94, 95, 96, 97, 98. They should all expect 9 more digits (this cover all American number prefixes.)
Set this to go out over a new route/route list using your trunks with a new digit modification.
Set the digit modification to absorb the 9 and add in 001.
The actual outbound number sent will be sent in the International format +1-XXX-XXX-XXXX.

You can always then use COR to restrict this to only the USA extensions.

Title: Re: USA local numbers on UK based system
Post by: Jeremy on July 09, 2018, 11:10:12 AM

That's helpful, thanks.  How would I go about getting a USA DDI number set up so we can call out and show a USA number?

Title: Re: USA local numbers on UK based system
Post by: Magpye on July 09, 2018, 11:54:14 AM

Hi Jeremy,

Without International SIP trunks of some sort you would have to point a USA number at one of you UK DDIs for inbound and withhold your number on outbound (use the digit mod to insert 141 aswell as the 001)

Title: Re: USA local numbers on UK based system
Post by: acejavelin on July 09, 2018, 12:14:25 PM

We have done some of this for multi-national companies... Telnyx supplies local numbers for the US, UK, Ireland, and many other countries including Toll-Free service in most of North America and Europe.

https://telnyx.com/

DISCLAIMER: I am not associated with this company in any way, and it is just a recommendation based on experience with a single multi-national customer with systems in Ireland, the UK, Switzerland, USA, Singapore, and India... I am sure there are many other companies that can do this for you as well.

Title: Re: USA local numbers on UK based system
Post by: mike.d.2018 on July 11, 2018, 03:54:55 PM

Hi Jeremy,

RingLeader, Inc. would be happy to help with this. We'll even set it up for free just to prove to you that it'll work. Please give me a call directly if you're interested. My phone number is 540-369-6950. - Mike D.

Website: RingLeader.co/carrier