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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: longvl85 on June 27, 2018, 09:38:09 AM

Title: Remote Phone System
Post by: longvl85 on June 27, 2018, 09:38:09 AM

Hi All,

I was able to setup my Second Mitel 5000 system and everything is working at that site.
I want to have the system be able to 4 digit dial the primary site. I configured primary as Node 1 and secodary as node 2.
I got as far as being able to import an export configurations. I also am able to call Site 1 from Site 2 but there is no audio.
I would here it ring then dead air. The other side said they see the call come in but cant hear anything.

We have Teleworkers for the Site 1 phone system and they dont have a problem with audio. I assume I am missing a port on the firewall at site 1? I tried changing the phones locally from naitve to NAT as well and that didnt work.

Title: Re: Remote Phone System
Post by: Tech Electronics on June 27, 2018, 11:45:49 AM

longvl85,

Is there a Firewall between the phone systems?

Thanks,

TE

Title: Re: Remote Phone System
Post by: jbbts on June 27, 2018, 12:02:56 PM

Following. 

During the EFT we were told MBG was needed b/c of security issues with a Remote SIP device.  When we pushed back/voice our concerns their answer was to visualize the MBG and Phone Manager on a single PC. 

Nothing like an added expense to support a remote user. 

Title: Re: Remote Phone System
Post by: longvl85 on June 27, 2018, 12:40:13 PM

There is a firewall between the two sites.

Title: Re: Remote Phone System
Post by: Tech Electronics on June 27, 2018, 08:51:27 PM

longvl85,

What is the current firewall configuration between the two nodes?

By the way having a Firewall between two nodes is not a supported configuration.

Thanks,

TE

Title: Re: Remote Phone System
Post by: longvl85 on July 02, 2018, 01:50:43 PM

Hi All,

I ended up getting my sonicwall setup for site to site vpn and that allowed the phone system to talk to each other.