Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mcastle on June 26, 2018, 08:46:04 PM
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We have 5 numbers than when dialing outbound, caller ID shows as Private Caller. All other number show that DID. How do I go about remove the private caller from these numbers? In "DID Rangers for CPN Substitution" these numbers have their own index with ### ### xxxx as the sub. I don't see those numbers with special routes either, nothing in CPN sub, Calling line ID Restriction, ARS from what I can tell or call rerouting.
I looked at this thread but doesn't point much direct to removing the private caller?
http://mitelforums.com/forum/index.php?topic=10180.0
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You can only do this per SIP Peer Profile [CPN Restriction], not per-extension, so my guess is your upstream carrier doesn't like you presenting those five numbers
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You can only do this per SIP Peer Profile [CPN Restriction], not per-extension, so my guess is your upstream carrier doesn't like you presenting those five numbers
Turns out it was Comcast, we have SIP trunking through them, even though they kept saying they didn't own these DIDs, I kept saying yes you do, they finally escalated to an engineer to research and they had the "restricted" on those numbers removed.