Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Concrete Demo IT on May 29, 2018, 10:30:27 PM

Title: upgrade Sys Admin ver 5x to 6x now I get DB programming Errors
Post by: Concrete Demo IT on May 29, 2018, 10:30:27 PM

I recently updated our Windows 7 PC's to new SSD drives and more memory, and office 2013 from 2010.  I tried to reinstalled ver 5.x and it would not run with office 2013.  I have upgraded to ver. 6.2.53.0 64bit and every time I try to launch it I get a message that says "Unable to start session, The required version of DB programming is not installed"  It shows DB programming version at 6.2.3.53.

Any ideas?  I'm sure it is something fairly simple as it was working great before the upgrade. 

Title: Re: upgrade Sys Admin ver 5x to 6x now I get DB programming Errors
Post by: sarond on May 29, 2018, 11:45:23 PM

I believe you need the DB Plugin version that will match the system.

Sounds like you have version 6 DB Plugin but need to install a version 5.x.x