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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: BlackSunshine on May 24, 2018, 01:59:19 PM

Title: PRI option to deliver CAller ID on transferred?
Post by: BlackSunshine on May 24, 2018, 01:59:19 PM

Does anyone know what must be turned on the telco side to deliver CAller ID back out when called is transferred out of system.  We have a customer that needs to transfer customers to outside company and the outside company needs the customers caller ID for screen pop. 

Title: Re: PRI option to deliver CAller ID on transferred?
Post by: VinceWhirlwind on May 24, 2018, 08:28:25 PM

Is your service a SIP service? If so you will find in the SIP options (SIP Peer profile) the settings for passing through the number of the original caller.