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Mitel Forums => Mitel Software Applications => Topic started by: h77smith on May 18, 2018, 10:52:04 AM

Title: Auto-reporter service
Post by: h77smith on May 18, 2018, 10:52:04 AM

We have MiVoice Office, Reporter Pro 6.2.0.8

For auto-reporter to run its schedule, does there need to be a computer with reporter.exe open??  Or is there a service in place now (I saw the old post from 2013 that said there was no such service...)?

If I have to I'll have Task Scheduler on my own PC open reporter and then close it after 15 or so minutes to allow the schedule to trigger, but that still means my own PC can' have been booted by a power spike or a windows reboot... which would be sad.

Thanks for any help

Title: Re: Auto-reporter service
Post by: NTEDave on May 21, 2018, 10:21:44 AM

Hello

Yes reporter needs to be running and the schedule window needs to be open.

We normally stick this on the server but it does eat up a very expensive license!

Title: Re: Auto-reporter service
Post by: h77smith on May 22, 2018, 08:44:29 AM

Well drat.

Thanks for letting me know!