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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: cahrens on May 08, 2018, 02:19:39 PM

Title: voice processor alarm 1091
Post by: cahrens on May 08, 2018, 02:19:39 PM
The alarm has come up twice now in about a month. I found a post on another site and the suggestion was to delete the application and reprogram. Has anyone else had this problem and did delete/reprogram solve it?
Title: Re: voice processor alarm 1091
Post by: acejavelin on May 08, 2018, 02:35:48 PM
The alarm has come up twice now in about a month. I found a post on another site and the suggestion was to delete the application and reprogram. Has anyone else had this problem and did delete/reprogram solve it?
1091? I am not familiar with that... VM alarms should be 020-039 or 200-224, can you double click the alarm in Sys Adm&Diag and grab a screenshot?
Title: Re: voice processor alarm 1091
Post by: cahrens on May 09, 2018, 09:02:42 AM
I copied this out of the error log.

-01:514- 14:00 05-03 M1091 INF DB AL Voice Processing Unit (0):  FILE_Open failed (file=, mode=0, error=2)
Title: Re: voice processor alarm 1091
Post by: acejavelin on May 09, 2018, 10:30:44 AM
I copied this out of the error log.

-01:514- 14:00 05-03 M1091 INF DB AL Voice Processing Unit (0):  FILE_Open failed (file=, mode=0, error=2)
Contact technical support...

M1091 Voice Processing Unit <error>: <message>

FIELDS:
error  Error number presented by the voice processing unit.
message  Generic message generated by the voice processing unit.

CAUSE:
This message is provided to give Voice Processing a mechanism for outputting informational messages. Refer to the Voice Processing Diagnostics Manual (part no. 550.8019) Alarm 216.

ACTION:
Depends on the message.

FSACTION:
Report the problem to the engineering contact person for further analysis.




On another note, does anyone know where to get: Voice Processing Diagnostics Manual (part no. 550.8019)
Title: Re: voice processor alarm 1091
Post by: Tech Electronics on May 09, 2018, 02:40:51 PM
acejavelin,

Do you a pdf copy of it?

Thanks,

TE
Title: Re: voice processor alarm 1091
Post by: acejavelin on May 09, 2018, 05:13:36 PM
acejavelin,

Do you a pdf copy of it?

Thanks,

TE
Thanks... I was able to find a copy in the 4.0 documentation set, release 11 from 2007. If you have something newer, sure.