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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mana on August 25, 2008, 05:11:47 AM

Title: caller ID does not work
Post by: mana on August 25, 2008, 05:11:47 AM

i have AX controller and i make that you say in caller ID solution to enable it but it doesnt work,
so i need some one to mention exactly the steps to enable caller ID on AX controller.

Title: Re: caller ID does not work
Post by: ralph on August 25, 2008, 08:50:45 AM

What type of trunks to you have installed?   LS/GS, PRI or T1?

Title: Re: caller ID does not work
Post by: Emrah Hatem on May 02, 2011, 07:19:24 AM

I have analog trunk but still could not get Caller ID...

Title: Re: caller ID does not work
Post by: ralph on May 02, 2011, 09:22:55 AM

My first question would be: are you sure you're getting caller ID on the trunks?
The way you can find out is to place your butt set on the line and call it.
You should hear a burst of data between the 1st and second rings.

Ralph
www.aavoicepro.com (http://www.aavoicepro.com)

Title: Re: caller ID does not work
Post by: Emrah Hatem on May 02, 2011, 09:55:05 AM

yes Ralph,we are getting caller ID