Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: msouva on May 03, 2018, 11:45:55 AM

Title: Speed Dial - Hide outside number
Post by: msouva on May 03, 2018, 11:45:55 AM

I have a speed dial setup on a Mitel 3300.  The speed dial works, but I would like to hide the outside number that it is dialing.  I set up an entry in the telephone directory, but it did not display the entry.

Thank  you,

Mark

Title: Re: Speed Dial - Hide outside number
Post by: acejavelin on May 03, 2018, 11:56:54 AM

To my knowledge this isn't possible on the MCD without blocking all outgoing number display on sets...

Title: Re: Speed Dial - Hide outside number
Post by: sunspark on May 04, 2018, 03:03:54 AM

sip or Bri ?

Title: Re: Speed Dial - Hide outside number
Post by: x-man on May 04, 2018, 04:38:35 AM

Depending on release level will alpha tagging O/G numbers work (make it say Private or something)?

Title: Re: Speed Dial - Hide outside number
Post by: ralph on May 04, 2018, 07:38:18 AM

Try the alpha tagging first.  I haven't tried this so I couldn't say one way or another.

But...
If and doesn't work and you really, really, really need to do it, create a special ARS route for a 4 digits number.  i.e. 5555.  Then in the ARS, delete the 5555 and insert the actual number.

Ralph

Title: Re: Speed Dial - Hide outside number
Post by: msouva on May 04, 2018, 01:11:18 PM

When you dial the 4 digit extension for the speed dial, it changes to show the external number that is being dialed.  I am looking to prevent this external number from being displayed on the 5330e phone.

Title: Re: Speed Dial - Hide outside number
Post by: ralph on May 07, 2018, 07:07:47 AM

Quote from: msouva on May 04, 2018, 01:11:18 PM

When you dial the 4 digit extension for the speed dial, it changes to show the external number that is being dialed.  I am looking to prevent this external number from being displayed on the 5330e phone.

Then you're back to doing it with ARS, which will work.

Ralph