Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Galluzzo96 on May 01, 2018, 05:20:57 AM
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Hi All,
I just want to know how you go about organising the superkeys so they light up or flash when a particular phone in the office goes off, i use to have this when my managers phone would go off, i would know which phone it was to pick it up,
Just want to know how this works and how i go about doing it as i've been left scratching my head for a long time with this.
Thanks in advance.
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The top 3 keys don't have lights... Put features that don't require lights on them.
Sent from my Moto G (5) Plus using Tapatalk
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I mean the speed dial buttons that do have lights, there is a way that that light will flash when the associated number is going off in the office so i know which phone is ringing.
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Galluzzo96,
Are you wanting to press the key and retrieve the call or are you going to use Reverse Transfer to pull the call to you?
Setting up a key as a DSS/BLF or the new terminology PKM/BLF is how you get to see a phone state. If you want to have it ring or delay ring your phone when that phone rings then it needs to be setup as Secondary Extension key; this will allow you to press the key to answer it.
Thanks,
TE
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The top 3 keys don't have lights... Put features that don't require lights on them.
Sent from my Moto G (5) Plus using Tapatalk
My bad... I saw this as "5320" not 5220.
I was unaware the 5220 was supported on the MiVoice Office 250...