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Mitel Forums => Mitel Software Applications => Topic started by: sunspark on April 30, 2018, 08:53:26 AM

Title: Micollab desktop client
Post by: sunspark on April 30, 2018, 08:53:26 AM: Hi guys ,

I need the new micollab desktop client , but i dont know where i can find the link .

Attached ( currently i have the the micollab in the micollab in the left , and i need the micollab in the right)

Thanks.
Title: Re: Micollab desktop client
Post by: Magpye on April 30, 2018, 09:34:40 AM: You should be able to download it from your Micollab server if it has been upgraded to the correct version.

it will be http://SERVERHOSTNAME/ucs/dl/micollab_pc.msi
Title: Re: Micollab desktop client
Post by: sunspark on April 30, 2018, 10:53:32 AM: Quote from: Magpye on April 30, 2018, 09:34:40 AM
You should be able to download it from your Micollab server if it has been upgraded to the correct version.

it will be http://SERVERHOSTNAME/ucs/dl/micollab_pc.msi

Thank you Magpye !!
Title: Re: Micollab desktop client
Post by: Magpye on May 01, 2018, 04:19:21 AM: You're welcome
Title: Re: Micollab desktop client
Post by: VinceWhirlwind on May 20, 2018, 11:36:23 PM: After you install this, it asks for a activation code, just like the MiCollab mobile client.

Have I installed it wrong?
Title: Re: Micollab desktop client
Post by: Magpye on May 21, 2018, 03:38:51 AM: Hi Vince,

The new client needs to be deployed in the same way as the mobile client.

If self-deploy is enabled you can browse to SERVERNAME/ucs/Micollab ands log into the web Micollab.
From the settings there is a self deploy option that give you the code.
Title: Re: Micollab desktop client
Post by: johnp on May 23, 2018, 07:29:52 PM: Yes and clicking on the QR shouild request to start the desktop client
Title: Re: Micollab desktop client
Post by: VinceWhirlwind on May 23, 2018, 07:57:44 PM: I've read and re-read the Admin Guide and I can't see any hint of a way around this, please correct me if I'm wrong - I'm going to have to tell them they will have to send out an email to all the users asking them to copy and paste a code to activate their software?

Surely there is some way of packaging and deploying the MiCollab client as per any other corporate applications?

Edit:
Maybe I should clarify - with the old client, the software was packaged and configured to run on Start. The user comes into work, logs into their desktop, and all their corporate apps start up for them, as per their profile, including their MiCollab Client.
They will expect the new client to be packaged and deployed same as all their other apps, but I'm not clear on how to get this activation code thing done without bothering the users.
Title: Re: Micollab desktop client
Post by: johnp on May 24, 2018, 08:43:34 PM: Vince you will likely have to bother the user. I have had the client installed by it, set an override email address in the deployment profile, then had them take some screen shots on how the self deploy option in the web client works. You could also go with just the web client.
Title: Re: Micollab desktop client
Post by: VinceWhirlwind on May 24, 2018, 09:39:53 PM: OK, we have figured out one way to activate the Client without spamming emails, but that involves logging into the web version. (Thanks Magpye).
Better than spam emails but not by much.
Title: Re: Micollab desktop client
Post by: VinceWhirlwind on May 24, 2018, 09:41:58 PM: Also, worth knowing about is this: the Client Admin guide says v8 client is not supported in Citrix.
I don't know yet whether this means it doesn't work.