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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunspark on April 30, 2018, 08:23:32 AM

Title: connection by RAW port 2002
Post by: sunspark on April 30, 2018, 08:23:32 AM
Hi ,

I'm not able to connect using Raw port 2002 = connection closed by remot host / network error : connection refused.

any idea ?

Thanks
Title: Re: connection by RAW port 2002
Post by: acejavelin on April 30, 2018, 11:29:10 AM
The session is locked up in the controller, try a reboot... only way I have found to fix it.
Title: Re: connection by RAW port 2002
Post by: sunspark on May 02, 2018, 05:00:18 AM
The session is locked up in the controller, try a reboot... only way I have found to fix it.

The restart didn't resolve the issue.
Title: Re: connection by RAW port 2002
Post by: x-man on May 02, 2018, 06:43:30 AM
I thought they had removed this from later versions of the software?
Title: Re: connection by RAW port 2002
Post by: acejavelin on May 02, 2018, 07:11:01 AM
I thought they had removed this from later versions of the software?
Nope... Works in my test bench system, which is current release.

Sunspark, is this a physical or virtual controller?

Sent from my Moto G (5) Plus using Tapatalk

Title: Re: connection by RAW port 2002
Post by: sunspark on May 02, 2018, 07:49:58 AM
I thought they had removed this from later versions of the software?
Nope... Works in my test bench system, which is current release.

Sunspark, is this a physical or virtual controller?

Sent from my Moto G (5) Plus using Tapatalk

Virtual
Title: Re: connection by RAW port 2002
Post by: acejavelin on May 02, 2018, 08:41:58 AM
I thought they had removed this from later versions of the software?
Nope... Works in my test bench system, which is current release.

Sunspark, is this a physical or virtual controller?

Sent from my Moto G (5) Plus using Tapatalk

Virtual
ssh to the VM host and login... at the # prompt enter:

mcd-debug-console

That will put you into the old RTC shell.
Title: Re: connection by RAW port 2002
Post by: sunspark on May 02, 2018, 08:44:49 AM
I thought they had removed this from later versions of the software?
Nope... Works in my test bench system, which is current release.

Sunspark, is this a physical or virtual controller?

Sent from my Moto G (5) Plus using Tapatalk

Virtual
ssh to the VM host and login... at the # prompt enter:

mcd-debug-console

That will put you into the old RTC shell.

------------------------------

I don't have access to ssh : connection refused.

I have only Telnet.
Title: Re: connection by RAW port 2002
Post by: acejavelin on May 02, 2018, 08:51:42 AM
You need to enable it in the VM host, it is in Security - Remote Access - Secure Shell Settings, and add your public IP address to Remote Management networks, similar to the example below.



Title: Re: connection by RAW port 2002
Post by: sunspark on May 02, 2018, 09:54:12 AM
already done.

I'm able to connect to the msl ( login/password ok = i have access to the console)

What i want to do is : iPVM_Stop / IPVM_Start
Title: Re: connection by RAW port 2002
Post by: acejavelin on May 02, 2018, 10:14:18 AM
Connect to MSL console as root (usually via ssh), then enter `mcd-debug-console` which should put you into the RTC shell of the virtual 3300, then enter the iPVM_Stop/Start commands.

There is no other way...
Title: Re: connection by RAW port 2002
Post by: x-man on May 02, 2018, 10:29:03 AM
Putty (free download) has ssh connection.
Title: Re: connection by RAW port 2002
Post by: acejavelin on May 02, 2018, 08:24:43 PM
Putty (free download) has ssh connection.
SecureCRT works well too, and many companies have it available for other applications they use and maintain. Check with your IT department.

Remember that if you have Windows 10, the Ubuntu Linux shell has a SSH client built in to it as well.

Like x-man recommends though, Putty is kind of the "industry standard" here... Most companies like Mitel, Avaya, Broadsoft, Adtran, etc. use "putty" and ssh almost interchangeably, like saying Q-tips for all cotton swabs, except they will say "just putty into it".  :D
Title: Re: connection by RAW port 2002
Post by: sunspark on May 03, 2018, 03:48:14 AM
Putty (free download) has ssh connection.
SecureCRT works well too, and many companies have it available for other applications they use and maintain. Check with your IT department.

Remember that if you have Windows 10, the Ubuntu Linux shell has a SSH client built in to it as well.

Like x-man recommends though, Putty is kind of the "industry standard" here... Most companies like Mitel, Avaya, Broadsoft, Adtran, etc. use "putty" and ssh almost interchangeably, like saying Q-tips for all cotton swabs, except they will say "just putty into it".  :D

Thank you guys , after a second reboot it works now. !