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Mitel Forums => Mitel Software Applications => Topic started by: rtoves on April 13, 2018, 10:16:03 AM

Title: nupoint - disabling "wait prompt"
Post by: rtoves on April 13, 2018, 10:16:03 AM

Hi,

I've inherited a Nupoint v16 system and I'm trying to disable the default wait prompt option.

I've tried going into line group while editing the offline config and I've poked around FCOS.

Can anyone point me in the right direction to disable the "wait prompt"?

Thanks

Title: Re: nupoint - disabling "wait prompt"
Post by: acejavelin on April 13, 2018, 07:24:50 PM

What do you mean "wait prompt"? Can you give an example of where/how it shows up in call flow?

Title: Re: nupoint - disabling "wait prompt"
Post by: rtoves on April 16, 2018, 11:45:26 AM

Thanks for responding. What I'm referring to is the part of the greeting that says, "Please enter a mailbox number or wait." I believe it's tied to the part of the line group below- "Wait Prompt = [Y]"

  Application = [NUPOINT VOICE]
   Dial plan = [4,4,4,4,4,4,4,4,3]
   Administrator mbox # = [998]
   General Greeting mbox # = []
   Attendant mbox # = [999]
   Wait Prompt = [Y]