Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: andyring on April 11, 2018, 05:43:38 PM
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Hopefully this is a quick thing to do, assuming it is possible.
I've got mobile twinning set up for my staff, and it works well. But there's one thing I would like to do if possible.
When a call twins/rings on someone's mobile, is it possible for me to specify in the programming what outbound caller-ID is used? Right now, it just uses our main number, so to the end user, it appears any call is coming from XXX-XXX-6397, our main number. So there's no way to know before answering it if the call is someone from the office dialing directly to someone's mobile, or an internal extension-to-extension call being twinned to the mobile, or an outside call being twinned to someone's desk and their mobile.
I have a handful of DID numbers I could pick from, which would be fine. At least that way people could tell on their mobile if a call was a twinned call.
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Unfortunately no... the only option is to pass through the caller ID of the original caller if it is supported by your carrier, or send your default number.
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Darn, OK, thank you. Good to know.