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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ChadH on April 06, 2018, 05:53:03 PM

Title: Block Outbound Dialing for Lobby Phone
Post by: ChadH on April 06, 2018, 05:53:03 PM
Hey All,
I need to block outbound dialing on our lobby phone (5304 IP).  Currently have a MCD 3300.  This phone is only to be used for calling the Front Desk to be let in to our suite, physical security barrier.  If ARS Routes need to be created, can someone walk me through that?  I'm pretty week when it comes to building ARS Routes.

Thanks in advance for the help.
Title: Re: Block Outbound Dialing for Lobby Phone
Post by: ralph on April 06, 2018, 07:39:57 PM
Here's how I would do it.
1) Restrict it to inhouse onlydialing
2) Hotline it to the extension you need it to ring to.

To restrict it to inhouse dialing, assign it a unique Class of Restriction.  i.e. 22.  Then, in the Maximum Digits Dialed form put a 4 in COR 22 if your digit extension numbers four digits long or a three if they're three digits long.

Next in the Associated Directory form, create new entry, and make hit "hotline" to the number you need it to.

Now if someone picks up the phone it will ring the front desk, security or wherever you need it to.

Ralph
Title: Re: Block Outbound Dialing for Lobby Phone
Post by: ChadH on April 06, 2018, 07:49:32 PM
Thanks Ralph, HUGE help!!
I'll do that tomorrow and test it out!