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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: snowbird on March 19, 2018, 08:52:34 PM

Title: 5330e phone tftp error - MainIp5340e.bin
Post by: snowbird on March 19, 2018, 08:52:34 PM

Hi experts,

before throwing a phone to the bin, let me at least check here to see if it there still is a possibility left to get it alive.

The phone is booting and trying to fetch files from TFTP server:
Read request for file <L2Boot53xxeTtn8M.bin>. Mode octet [20/03 01:38:04.951]
OACK: <blksize=4096,> [20/03 01:38:04.951]
Using local port 52735 [20/03 01:38:04.951]
<L2Boot53xxeTtn8M.bin>: sent 25 blks, 99384 bytes in 1 s. 0 blk resent [20/03 01:38:05.066]
Connection received from 192.168.0.136 on port 49154 [20/03 01:38:05.230]
Read request for file <MainIp5340e.bin>. Mode octet [20/03 01:38:05.230]
File <MainIp5340e.bin> : error 2 in system call CreateFile The system cannot find the file specified. [20/03 01:38:05.230]

I am not having the right firmware zip available for this phone so it keeps asking for MainIp5340e.bin

Is there anybody who can point me in the right direction to find a proper zip archive with the right firmware?

Thanks,

Maarten

Title: Re: 5330e phone tftp error - MainIp5340e.bin
Post by: JasonTaylor on March 20, 2018, 05:03:07 PM

Hello Snowbird.

What call server are you connecting it to (guessing either 3300 or 5000)?   I would try either connecting to another pbx if you have one, or try download and install the same version software on a separate tftp server and pointing the phone to that?  Does it do this for all 5330's trying to download the same firmware?  If the call server is at fault maybe a software upgrade will fix it.