Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Rishi on March 13, 2018, 11:52:12 AM

Title: Call forwarding rings back to receptionist as conference call?
Post by: Rishi on March 13, 2018, 11:52:12 AM

A few staff seem to have this issue in which they will set up call forwarding to their cell phone and during the connected call, the outside party will ring back to the receptionist. If she answers, she can hear the conversation, as if it's a conference call, and would need to put the call on hold to keep it active. If she hangs up, the call disconnects.

Any idea what could be causing this and how to fix it?

Thanks.

Title: Re: Call forwarding rings back to receptionist as conference call?
Post by: DND ON on March 13, 2018, 01:24:39 PM

The Unsupervised CO timer needs to be extended. Go to timers and press F1 for details.