Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: mhumphries on February 27, 2018, 11:34:33 AM
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we have a user that set the remember me and log me in automatically feature. however when she boots up MiCollab it is asking her to changer her password. All users are connected to AD and her AD account has been reset several times. we removed and rebuilt the user in MiCollab and the MXE/VMCD. same issue. i think that we need to try and clear the auto login feature and try a manual login. but i am not sure how to clear that, is there a registry setting? or a config file that needs cleared?
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Once logged into the client go to configuration and untick the 'auto login' box. The next time the client is started you will get the login screen.
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Sorry it's actually under manage account and not configuration.
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What version MiCollab?
Prior to v8, the AD password sync between client and desktop didn't seem to work very well when the AD password was changed: some time after the AD password changed (minutes to hours), the client would spit the dummy and then for 10 minutes to 3 hours it would refuse to accept the new password. Eventually it would sync again and be happy.
I recently tested an AD password change on v8 and it was seamless.
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so at the end of the day what we had to do was log in as the user on a separate machine. untick the autologin and then it stopped doing this at the original workstation.