Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: BrianH on February 23, 2018, 09:08:48 AM

Title: Newbie to Mitel Question
Post by: BrianH on February 23, 2018, 09:08:48 AM

It appears that "On Hold" music/messages can be uploaded into the MiVoice Office 250 system but apparently greetings cannot?  Has anyone found a work around for this other than simply playing the audio file with the phone handset held up to the playback source?  We have all our greetings recorded in MP3 files and thought there would be a better solution for this.

Title: Re: Newbie to Mitel Question
Post by: pexecutone on February 23, 2018, 09:49:01 AM

If the software level of MiVoice 250 is 6.2, then greetings can be loaded onto the system in WAV format. Otherwise, the greeting need to be recorded through a handset.

Title: Re: Newbie to Mitel Question
Post by: Tech Electronics on February 23, 2018, 10:15:50 AM

BrianH,

Did you look at the Sticky post at the top of this forum. There are others means of doing this, but b_hackbarth  has created a program to make it easier for you.

http://mitelforums.com/forum/index.php?topic=10107.0 (http://mitelforums.com/forum/index.php?topic=10107.0)

Thanks,

TE