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Mitel Forums => Mitel Software Applications => Topic started by: pagelad on February 19, 2018, 05:26:20 AM

Title: Calling Voicemail from MiVoice Business Console
Post by: pagelad on February 19, 2018, 05:26:20 AM

Hi,

I've deployed a Mitel Business console to a user, everything things to work great apart from the voicemail access.

The voicemail button doesn't appear to do anything, it looks to be non functional and whenever i try and transfer to voicemail by calling the voicemail number i get a 'Interconnect Failure' error message.

I've checked the system and dont appear to have any interconnect restrictions in place and i cant see any other obvious restrictions.

Do i have to apply any special configuration? I can call other users fine from the solution.

We are using MiVoice Business 8 and NuPoint Voicemail.

Thanks,